In an effort to go green and also at the request of many customers, we have opted to not include any printable literature with our orders. We have, however, made an easy to navigate Education Center that includes: Instructions, FAQs, Ingredients List, eBook, Articles, and Videos. If you are looking for instructions regarding a specific product, you can also find the instructions within the product details page. Just look for the "View Instructions" button. If you still need help using your products you can email us to: support@mmhair.com