Ordering & Shipping FAQ

One of Supplement Hub’s core values is accessibility, and that has been something lacking for our European customers in regard to Morrocco Method products due to the cost of international shipping and taxes. Now, you can order your favorite Morrocco Method shampoos and conditioners directly from Supplement Hub!  ↗️ Read More!

Shipping Policy - Worldwide DDP Shipping 1. Introduction We are delighted to offer Worldwide Delivered Duty Paid (DDP) shipping to our valued customers. This policy outlines the terms and conditions regarding DDP shipping, ensuring a seamless and hassle-free delivery experience for all our customers globally. 2. What is DDP Shipping?... ↗️ Read More!

If the order has not shipped yet We can USUALLY update the shipping address. However, this is not always guaranteed as the package may not be shipped but has been packaged and labeled and on it's way out. To contact us regarding your shipping address please email in to support@mmhair.com.... ↗️ Read More!

Yes, we do ship internationally via UPS Worldwide. Shipping is based on address and weight and is calculated automatically during checkout. Simply just add items to your cart and continue checkout, you will be able to see your full order total before entering any payment information. See below regarding taxes... ↗️ Read More!

Yes. We ship to P.O. Box addresses via FedEx SmartPost, during checkout make sure to select the FedEx SmartPost option.APO/FPO/DPO are shipped via USPS. During checkout make sure to select the USPS option.If you have any issues selecting the correct shipping option during checkout please contact us immediately. ↗️ Read More!

Once you have submitted your order, you will be taken to the order confirmation page which you can print for your records. You will also receive an email confirmation, usually within minutes. Use this email to review your order to make sure the details are correct. ↗️ Read More!

If you are a registered user on www.morroccomethod.com, simply sign in to your account to view your order history by date or order number. This allows you to browse your order history and track the status of all your orders. If you aren't a registered user at the website (checked... ↗️ Read More!

Once an order is placed, it is not able to be cancelled. To make changes to your order before it is shipped out from our warehouse, please contact our customer service department at support@mmhair.com. ↗️ Read More!

We accept most common credit cards/debit card such as Visa, Mastercard, American Express and Discover. For your safety and security, we require you to enter your Card Verification Number (CVN) when paying by Credit Card. Additionally, we also accept payments via PayPal. ↗️ Read More!

Unfortunately, you are not able to cancel your order once it has been placed. If you have made a mistake with your order and need to switch out items, please email our customer service team at support@mmhair.com. Please make sure you include your full name, your order number, and a... ↗️ Read More!

We are currently offering FREE SHIPPING on any orders OVER $79. The value must be reached after any discounts and before tax. Offer is limited within the contiguous United States. No coupon code is required, and the free shipping discount will be displayed during checkout.IMPORTANT NOTE: All FREE SHIPPING orders... ↗️ Read More!

We do not offer refunds or exchanges of any kind. We cannot accept returns as we cannot resell them, because we are a personal care products company.Our products are often mistaken to being just like chemical shampoos and conditioners or other "natural" products. This leads to a lot of people... ↗️ Read More!