Do You Ship Internationally? If So, What Is The Cost?

Yes, we do ship internationally via UPS Worldwide. Shipping is based on address and weight and is calculated automatically during checkout. Simply just add items to your cart and continue checkout, you will be able to see your full order total before entering any payment information. See below regarding taxes and duties.

We also have made our products available via: Upaya Naturals in Canada, Bare & Beyond in the UK, Encompass Health in Australia, and Supplement Hub in Europe. Each location may not carry a full selection.

Worldwide DDP Shipping

1. Introduction We are delighted to offer Worldwide Delivered Duty Paid (DDP) shipping to our valued customers. This policy outlines the terms and conditions regarding DDP shipping, ensuring a seamless and hassle-free delivery experience for all our customers globally.

2. What is DDP Shipping? Delivered Duty Paid (DDP) is an international trade term indicating that the seller is responsible for all costs associated with transporting goods until they reach the buyer's specified destination. This includes paying for shipping, customs duties, taxes, and any other fees incurred during transit.

3. Coverage Our DDP shipping policy extends to all eligible destinations worldwide. We aim to provide comprehensive coverage to ensure that our customers can enjoy the convenience of receiving their orders without worrying about additional duties or taxes.

4. Shipping Costs All shipping costs associated with DDP shipping are included in the total price displayed at checkout. Customers will not incur any additional charges upon delivery, except under exceptional circumstances outlined in section 6 (Exceptions).

5. Delivery Time We strive to process and dispatch all DDP orders promptly to ensure timely delivery to our customers. Delivery times may vary depending on the destination and shipping method selected at checkout. Customers will receive a tracking number to monitor the progress of their shipment.

6. Exceptions While our DDP shipping policy aims to cover all costs associated with international delivery, there may be exceptional circumstances where additional charges apply. These circumstances include, but are not limited to:

• Remote or hard-to-reach areas where additional surcharges may apply.
• Customs inspections or delays beyond our control, which may incur additional fees.
• Any taxes or duties imposed by local authorities after the shipment has been dispatched.

7. Returns and Refunds We understand that circumstances may change, and customers may need to return their orders. Please refer to our Returns and Refunds Policy for detailed information on how to initiate a return and the associated procedures.

8. Customer Support Our dedicated customer support team is available to assist with any queries or concerns regarding DDP shipping or any other aspect of your order. Please feel free to contact us via email or live chat, and we will be happy to assist you.

Please check our shipping policy for further information on our international shipping options. If you have specific questions regarding your destination please contact us at support@mmhair.com